Privacy Policy

Garage Door Service SoCal
Effective Date: July 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Garage Door Service SoCal (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information when applicable
  • Communication consent records

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website analytics data
  • Cookies and similar technologies

Customer Communications

  • Customer inquiries
  • Service requests
  • Purchase history
  • Communication preferences

2. How We Use Your Information

We use your information to:

  • Provide our products and services
  • Process transactions
  • Respond to inquiries and customer support requests
  • Send appointment confirmations, reminders, and service updates
  • Improve our website and customer experience
  • Maintain records of communication preferences
  • Prevent fraud and unauthorized activity

3. SMS Messaging & Compliance

Text Message Program

By opting into SMS communications from Garage Door Service SoCal, you agree to receive text messages related to appointments, estimates, service reminders, customer support, and important account updates.

Opt-In & Consent

  • Messages are only sent after your consent has been obtained.
  • We maintain records of all SMS opt-ins.
  • Consent is not a condition of purchasing any products or services.

Opt-Out Instructions

  • Reply STOP at any time to unsubscribe.
  • Reply HELP for assistance.
  • Opt-out requests are processed promptly.

Message Frequency

Message frequency varies depending on your interaction with our company.

Carrier Disclaimer

Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, rent, or trade personal information.

We may share information with:

  • Trusted service providers supporting our operations
  • Payment processors
  • Government agencies when required by law

All categories exclude text messaging originator opt-in data and consent.

5. Service Provider Referrals

Garage Door Service SoCal is a marketing and referral service and does not directly perform garage door repair, installation, or related services.

When you submit a service request, we may share the information you provide, including your name, phone number, email address, service location, and details about your service needs, with one or more independent garage door service providers so they can contact you regarding your request.

These service providers are independent businesses and are responsible for their own licensing, insurance, pricing, services, workmanship, and customer agreements. By submitting a service request, you consent to this information being shared for the purpose of connecting you with a service provider.

6. Data Security

We maintain commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze website traffic.

8. Your Rights

You may:

  • Access your personal information
  • Request corrections
  • Request deletion where permitted
  • Opt out of marketing communications
  • Withdraw your consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Information

Garage Door Service SoCal

Phone: (951) 444-3274

Email: info@garagedoorservicesocal.com

Website: https://garagedoorservicesocal.com

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